PROVIDER ORGANISATIONS

Person Specific Support

Organisation-Wide PBS Support

PBS Competence Verification

SUPPORTING PROVIDER ORGANISATIONS

Our aim is to help provider organisations to deliver safe, effective complex care services. As of the largest providers of PBS in the UK, supporting organisations in the private sector, we understand the challenges of meeting the needs of children and adults with some of the most challenging behavioural and wellbeing-related needs. 

Our services help organisations with essential regulatory requirements and quality assurance.

•CQC and NICE

•Reducing incidents, safeguarding risks, and restrictive practices

•Improve quality of life and outcomes for all individuals supported

•Build a confident, skilled, and resilient workforce

•Establish robust framework for continuous improvement

SUPPORTING PROVIDERS TO MEET COMPLEX NEEDS

IMPROVING PBS CAPABILITY FOR PROVIDERS

PREVENTING PLACEMENT BREAKDOWN

PERSON
SPECIFIC
SUPPORT

Person specific support helps stabilise placements and improve outcomes for individuals with complex behaviour presentations, while empowering your team.

We are committed to delivering lasting, positive change. Helping to improve quality of life for the people you support , team confidence and capability, stability and safety of placements, overall service effectiveness. Our services are designed to help you meet essential regulatory requirements, including, Care Quality Commission (CQC) standards and NICE guidance on behaviour support.

REAL-WORLD SOLUTIONS FOR CARE TEAMS

Clear, easy-to-follow support plans

Strategies reviewed and accepted

Embed positive sustainable support

Coaching and guidance

ORGANISATION WIDE PBS

Implementing consistent, effective PBS across your services

Based on best practice in the UK, Positive Support Group uses a tiered model of PBS to support organisations to implement PBS across their services. This ensures that PBS doesn’t happen in pockets or in some services and not others. Organisation-wide PBS supports operational quality, safety and effectiveness everywhere.

Diagram illustrating a tiered model of policies and procedures with three levels: Tier 1 labeled Systems, Tier 2 labeled Policies, Tier 3 labeled Procedures, all within an oval outline titled 'Tiered Model of PBS'.

Tier 3: Specialist Support (for a few)
Intensive, individualised support for those with complex, high-risk, or severe behaviours.

Tier 2: Targeted Supports (for some)
Early intervention for those vulnerable low-to-moderate behaviours of concern.

Tier 1: Universal Supports (for all) 
Prevention & improving quality of life for everyone 

Positive Support Group can support you to implement key organisation-wide initiatives that underpin all 3 tiers. We help develop and embed relevant policies, procedures and systems to reinforce PBS practice and drive operational quality across your services

Our expert behaviour specialists provide

  • Consultancy tailored to your needs

  • CPD Accredited and Skills for Care Quality Assured Training

  • Professional supervision

  • Person-specific assessment and intervention

  • Responsive, expert advice and support

Why choose organisation-wide PBS?

  • Meet CQC and NICE regulations

  • Reduce incidents, safeguarding risks and restrictive practices

  • Improve quality of life and outcomes for all individuals supported

  • Build a confident, skilled and resilient workforce

  • Provide robust improvement framework

PBS COMPETENCE VERIFICATION

Certify Your Ability to Deliver Excellent PBS

Across the UK, residential care and supported living providers must show commissioners they have the capability to support individuals with behaviours of concern. With increasing acuity in the community, providers need the skills, knowledge, and systems to match — ensuring safe, effective care for people with complex needs. PSG offers independent, expert PBS verification to validate your organisation’s skills, systems, and practices.

4-Step Process

Our 4-step process for evidencing a Providers’ PBS capability, developed in line with national regulations and guidance, drawing from our broad expertise and clinical leadership in this field, and from our working partnerships with many organisations and commissioners.

Flowchart describing steps for PBS self-assessment, PSG verification, growth plan, and verification outcome with arrows indicating process direction.

Why PBS Verification Matters

Commissioners expect clear evidence that providers can deliver safe, effective PBS. Benefits include trusted, objective assurance for commissioners, evidence your service is ready for higher-acuity individuals, strengthened reputation and competitive advantage, identified areas for improvement and staff development, compliance with CQC, NICE, and regulatory standards.